📘 Clipster – Unified Content Removal & Takedown Policy

Operated by Axxoraa Private Limited
Last Updated: 14 January 2026

  1. Introduction & Purpose

Clipster, operated by Axxoraa Private Limited ("we," "us," "our"), is committed to maintaining a safe, lawful, and respectful environment for all users. This Content Removal and Takedown Policy ("Policy") outlines our procedures for handling content that violates our Terms of Service, Community Guidelines, Privacy Policy, or applicable laws.

This Policy is designed to comply with:

  1. Scope & Applicability

This Policy applies to all content uploaded, shared, displayed, or distributed on Clipster, including but not limited to:

  1. Grounds for Content Removal

3.1 Legal Violations

Content will be removed if it:

3.2 Platform Policy Violations

Content violating Clipster policies will be removed, including:

3.3 User Safety Concerns

Content that poses immediate risk to user safety will be removed, including:

3.4 Store Policy Violations

For Clipster Store content, removal may occur for:

  1. Content Removal Process

4.1 Reporting Mechanisms

Users can report violating content through:

  1. In-App Reporting: Three-dot menu → "Report" → Select reason
  2. Copyright Portal: copyright@clipster.co.in (for IP infringement)
  3. Email Report: support@clipster.co.in (for general violations)
  4. Grievance Officer: legal@clipster.co.in (for unresolved issues)

4.2 Required Information for Reports

Reports must include:

4.3 Review Process

  1. Automated Filtering: Initial screening by AI systems
  2. Human Review: Manual assessment by moderation team within 24-72 hours
  3. Legal Review: Complex cases reviewed by legal team
  4. Decision: Content removal, restriction, or retention with reasoning
  5. “Content reported through valid legal or government notices will be acted upon within 36 hours, as required under the Information Technology (Intermediary Guidelines) Rules, 2021.”

4.4 Notification to Users

When content is removed:

4.5 Emergency Removal

Immediate removal without prior notice for:

  1. Intellectual Property Takedowns

5.1 Copyright Infringement Claims

To submit a copyright infringement notice compliant with the Copyright Act, 1957 (India)

  1. Send to copyright@clipster.co.in with:
  2. Counter-notification process available for users believing content was removed in error

5.2 Trademark Complaints

Submit to: legal@clipster.co.in with:

  1. Appeals & Reconsideration Process

6.1 How to Appeal

If content was removed in error, users may appeal within 30 days:

  1. In-App Appeal: Through notification or profile settings
  2. Email Appeal: support@clipster.co.in
  3. Required Information:

6.2 Appeal Timeline

6.3 Re-upload Restrictions

  1. Consequences for Violations

7.1 Account Actions

Based on severity and history:

  1. First Violation: Warning + content removal
  2. Second Violation: 7-day posting restriction
  3. Third Violation: 30-day account suspension
  4. Severe/Repeated: Permanent account termination

7.2 Additional Restrictions

7.3 Legal Consequences

For severe violations, Clipster may:

  1. Transparency & Reporting

8.1 Transparency Reports

Quarterly publication of:

8.2 User Notification

  1. User Rights & Responsibilities

9.1 User Rights

9.2 User Responsibilities

9.3 Parental Controls

For teen accounts (13-17 years):

  1. Grievance Redressal Mechanism

10.1 Grievance Officer

As required under IT Rules 2021:

10.2 Escalation Process

  1. First contact: support@clipster.co.in (24-48 hour response)
  2. Unresolved: Grievance Officer (15-day resolution)
  3. Further escalation: Appropriate legal forums in Jharkhand

10.3 Law Enforcement Cooperation

  1. Policy Updates & Modifications

11.1 Update Procedure

Clipster may update this Policy to:

11.2 Notification of Changes

11.3 Archive & Access

Content Removal Inquiries – Updated Emails

 

  1. Governing Law & Jurisdiction
  1. Compliance Statements

Clipster declares compliance with:

  1. Effective Date & Acceptance

This Policy is effective from 25 March 2025. By using Clipster, you acknowledge that you have read, understood, and agree to this Content Removal and Takedown Policy in conjunction with our:

This document is the official Content Removal and Takedown Policy of Clipster, operated by Axxoraa Private Limited. No other policy documents supersede this unless explicitly stated by the company.

Axxoraa Private Limited
Registered Office: H.NO 70, Near Ram Mandir Main Road Barajamda, West Singhbhum-833221, Jharkhand
CIN: U62099JH2025PTC026425
GST: 20ABECA3380P1ZM

APPENDIX: Quick Reference Guide

Content That Will Be Removed Immediately:

  1. Child sexual abuse material
  2. Terrorist or extremist content
  3. Active threats of violence
  4. Non-consensual intimate imagery
  5. Suicide or self-harm instructions

How to Report:

  1. In-app: â‹® → Report → Select category
  2. Email: support@clipster.co.in with evidence
  3. Copyright: copyright@clipster.co.in with DMCA details

Appeal Timeline:

Emergency Contacts:

Document ID: CLP-CRTP-2025-V1
Approved By: Legal Department, Axxoraa Private Limited
Next Review: 25 September 2025